The Da Nang City Department of Information and Communications inaugurated Tuesday an e-government information system, the first of its kind in Vietnam, after seven years of research and development.

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The system comprises the information technology (IT) infrastructure, policies, mechanisms, and IT manpower resources, Pham Kim Son, director of the department, said at the inaugural ceremony.

It provides 1,196 online public administrative services of level 2 and 498 others of levels 3 and 4, which cover various fields including investment licenses, drivers’ licenses, and certificates of land use rights.

The e-system also features administrative applications in such fields as traffic management, water quality control, public lighting administration, and others.       It is aimed at enhancing the transparency and efficiency of state administrative agencies’ operations, minimizing bureaucratic delays, and thereby saving time and cost in carrying out administrative procedures for the general public, according to director Son.

The platform also makes a connection between city agencies, grassroots administrations and online public services, he said.

Specifically, the system allows the public to monitor and supervise the process of public administrative services and receive their results quickly and effectively, he specified.   “The system, along with the city’s new administrative center that will be launched in the near future, will enable Da Nang to operate the ‘one-stop’ administrative mechanism rapidly and turn the place into an ‘intelligent city’ soon,” Minister of Information and Communications Nguyen Bac Son said at the inaugural ceremony.

With such a system, the city has become a pioneer nationwide in handling administrative issues online, he said.

In August last year, Da Nang launched its IT infrastructure system, which includes a Metropolitan Area Network (MAN), wireless Internet connection, a data center, and a center for human resource training and research on IT applications, the Vietnam News Agency reported.

The city has so far offered free wireless Internet access, with a maximum of 20,000 connections, to the population.

Da Nang is one of the major port cities in central Vietnam and the biggest city on the south central coast of the country.

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