Given the bombings in Belgium on Tuesday, a Vietnamese aviation firm is now offering refunds, cancellation, or a change of tickets free of charge to passengers booking flights to and from European countries.
Vietnam Airlines said yesterday that it will providing the above services at no charge to passengers with booking to and from Belgium as well as flights between Vietnam and other European countries until March 31.
Passengers can alter the travel period of their flights until April 30, the airline said, adding that flyers will also pay no difference in fares caused by different journeys or seat types.
However passengers will have to pay additional fees if the journey involves flights from other carriers, the national airline said.
The changes are being made as bomb attacks struck Brussels airport and a rush-hour metro train in the Belgian capital on Tuesday.
According to Reuters, the terrorist acts have killed at least 35 people, with the Islamic State claiming responsibility for the bombings.
The carrier recommended that passengers keep themselves updated and pay close attention to check-in procedures at local airports.
They also reminded travelers to bring all identity documents when flying and strictly following security regulations.
Passengers can contact Vietnam Airlines offices to check the status of flights to and from Europe.
Vietnam Airlines is headquartered in Long Bien District, Hanoi, and was founded in 1956 under the name Vietnam Civil Aviation.
In April 1993, Vietnam Airlines was officially established as the country’s national flag carrier.
The airline has placed purchase orders of the world’s most modern, environmentally-friendly fleets, such as the Airbus A350-900 and Boeing B787 aircraft, according to its website.
The airline aims to reach 150 modern aircraft by 2020, and is making progress towards integrating into the global aviation industry as one of the leading regional carriers, Vietnam Airlines said on its website.