The Ho Chi Minh City Department of Transport has launched an online information-sharing platform, allowing commuters to monitor traffic in real time and report congestion or other infrastructure incidents to authorities via their smartphones.
In addition to directions, the web version of the platform, http://giaothong.hochiminhcity.gov.vn/ lets users check information such as traffic jams, flood-prone areas or roadworks on the streets citywide.
The app version features real-time traffic monitoring, enabling commuters to be aware of ongoing traffic congestion and decide the best itinerary for their travel.
A screen grab of the web version of the platform
The platform also allows users to watch live footage of traffic cameras installed across the city or find the nearest available parking lots.
Users can receive push notifications of traffic incidents near their locations, and in return, report events related to traffic jams, road damage, street lights and green trees, or water pipeline breaks to authorities via their smartphones.
A report can be made with photos taken by users showing the exact GPS location of any incident.
The TTGT TP.HCM (Traffic Information Ho Chi Minh City) app is available for free for both iOS and Android users.
Expats and tourists may be unhappy to know that the app is only in Vietnamese.
The red messages indicate locations where a traffic jam is likely to occur
Vietnamese administrators have increasingly looked to mobile apps to better serve members of the public.
The administration of Ho Chi Minh City’s Binh Thanh District is piloting a mobile app that allows citizens to submit evidence of violations in the area to authorities.
The app has so far been a success with almost all reports submitted confirmed to be authentic and handled by Binh Thanh authorities.
The administration of the central city of Da Nang is also running an online feedback platform, http://egov.danang.gov.vn/gop-y, open to reports and complaints about problems concerning both local residents and tourists.