JavaScript is off. Please enable to view full site.

​Vietnam’s Da Nang operates hotline to assist visitors

Monday, March 12, 2018, 22:01 GMT+7

Visitors to the central Vietnamese city of Da Nang are now able to seek information and submit feedback on tourism-related matters via a new hotline.

The municipal Department of Tourism, Tourism Promotion Center, Travel Response Team, and Public Service Information Center have approved a cooperation mechanism aimed at assisting visitors to the central hub.

Via the hotline 0236 1022, travelers will be able to ask for information regarding tourism services and activities in Da Nang.

They can also submit feedback on local travel agents, hotels, eateries, and entertainment venues, as well as reports on such negativities as scams, overcharging, and soliciting.

The Tourism Promotion Center will be in charge of processing the feedback, as well as providing assistance to visitors when they lose documents or possessions.

Meanwhile, the Travel Response Team is responsible for dealing with tourism- related violations such as scams and overcharging.

They will submit reports of these cases to the municipal People’s Committee and competent authorities for further penalties.

The agency will also offer emergency help when visitors have had their property stolen, or encountered an accident.

The city’s tourism has been developing rapidly, thus a hotline is necessary to provide assistance for visitors in a prompt manner, said Nguyen Xuan Binh, deputy director of the Da Nang Department of Tourism.

Like us on Facebook or follow us on Twitter to get the latest news about Vietnam!

Duy Khang / Tuoi Tre News

More

Read more

;

Photos

VIDEOS

Experience summer sand-boarding in Mui Ne

Sand-boarding, a popular activity amongst local children in the coastal tourism town of Mui Ne in south-central Vietnam, is attracting hundreds of tourists to the Red Sand Dunes

Young maple trees given better protection as Hanoi enters rainy season

The trees are currently growing well, with green leaves and healthy branches.

Hunting skinks for food in southern Vietnam

Skink meat is known to be soft, tasty, and highly nutritious.

Vietnamese-made app allows people to grow real veggies via smartphone

Nguyen Thi Duyen, a young engineer in Hanoi, developed the app and its related services to help busy people create their own veggie gardens.

Chinese tourists hit by Vietnamese over dine and dash

Four Chinese were reportedly injured, with one having a broken arm.

Latest news