Hotelier in Vietnam’s Da Lat fined for offending tourist
Thursday, February 02, 2023, 13:40 GMT+7
The owner of a hotel in Da Lat, a tourist city in the Central Highlands province of Lam Dong, was fined VND4 million (US$172) on Wednesday for refusing and discriminating against a tourist.
The People’s Committee of Da Lat City issued the fine against N.T.K.T., 57, director of Dream Flower Hotel Co. Ltd., the operator of Dream Flower Hotel on An Binh Street in Ward 3.
She also got another VND4 million fine for failing to register the hotel before its opening.
The female tourist who filed the complaint had traveled to Da Lat from Ho Chi Minh City during the Lunar New Year, or Tet, and had paid the cost of the room in advance.
However, when she arrived at the Dream Flower Hotel, T. refused to check her in and said discriminating words to her.
Getting frustrated with T.’s attitude, the tourist shared the horrible experience on social media.
Le Anh Kiet, head of the Culture-Information Division of Da Lat City, said he had apologized to the tourist on behalf of the Da Lat People’s Committee.
“We hope tourists directly report violations in tourism activities [in the city] via our hotline so that we can handle issues quicker in order to protect them and eliminate shortcomings in local tourism activities,” Kiet added.
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