A survey on consumer satisfaction in 3G service quality in Vietnam is allegedly intended to pave the way for a subscription fee increase in the near future.
Subscribers of the third generation mobile telecommunications technology in the Southeast Asian country have almost no complaint about its service quality, according to a survey conducted by German research firm GfK and Buu Dien Vietnam (Vietnam Post) newspaper.
Fifty-five percent of the surveyed subscribers said the 3G fee, currently set at VND70,000 a month for the unlimited data plan, is acceptable, whereas 84 percent believed service quality lives up to its price, the survey reveals.