Authorities in the north-central Vietnamese province of Quang Binh recently announced a hotline to improve service to tourists.
The hotline, which was officially put into operation on May 19, includes two phone numbers, (052) 3833399 and (052) 3503399.
The Tourism Promotion Information Center under the Quang Binh Department of Culture, Sports and Tourism will receive calls from tourists and provide them with timely support.
Besides accepting feedback regarding local tourism services and ensure security for visitors, the hotline is also intended to support lost and found cases and answer questions related to tourism.
Information that is beyond the consideration of the center will be transferred to the relevant units to ensure a timely response.
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