The Department of Transport in the central Vietnamese city of Da Nang has unveiled its official Facebook page intended to receive feedback and reports from local residents on traffic situations.

The Facebook page was opened on Tuesday and had received tips from about 800 members by Wednesday afternoon.

According to the transport department, the page was designed for local citizens to air their opinions about matters regarding traffic in the central hub.

It will also provide residents with information relating to necessary procedures, such as vehicle registration.

Le Thanh Hung, chief of the office of the transport department and head of the page’s administrator board, said that it is set public to maximize interaction with netizens.

Alongside the official website of the department, this Facebook page will feature the latest information and announcements provided by the agency and also give answers to all relevant questions, Hung noted.

He added that the board of administrators includes 18 members who are high-ranking officials of the transport department.

“After [two days] of operation, we have received reports about traffic congestion and accidents as well as proposals to improve traffic and ensure safety for travelers,” the official said.

“We will respond to questions and requests in a prompt manner. All posts on the page reflect the official position of the Department of Transport,” he continued.

In early December 2016, the Traffic Police Division under the municipal Department of Police also launched their own Facebook page to receive updates on traffic from local residents.

Based on tip-offs provided by Facebook users, police will investigate and deal with offenders as well as making any necessary adjustments to ensure traffic safety in the central hub. 

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