Most stores, restaurants, and coffee shops along the coast in Da Nang, central Vietnam are encouraging cashless payment and up to over 80 percent of the daily transactions at these stores are cash-free.

Customers scan QR codes at these businesses to make money transfers via e-wallets or credit cards.

Restaurants, eateries, and drink shops along the coast are also using systems which allow clients to order through QR codes, including Ca Go Coffee Shop in Son Tra District, where customers have been ordering from their tables using smartphones since 2020.

Phan Thi Uyen Ly, the owner of the coffee shop, said they introduced the service at the height of the COVID-19 pandemic to reduce contact between staff and customers, which simplifies accounting.

Tram Huong, the owner of a drink shop on Vo Nguyen Giap Street, said she was very confused when representatives of Viettel Money and other financial institutions approached her to start offering QR code payment solutions about six years ago.

She did not realize consumer behavior had changed so drastically.

Cashless payment methods not only make purchases more convenient but also ensure the safety of transactions.

According to the representative of an order-via-QR code solution provider in Da Nang, this form of payment is great for all types of businesses, including large restaurants, restaurant chains, coffee shops, and franchised fast-food stores.

Through digital menus, restaurants and coffee shops can take the initiative in adding promotion programs to stimulate customer demands.

They can also promote their business ecosystems.

On Da Nang’s beaches, swimsuit and SUP rental businesses, caterers, and retailers also accept cashless payments.

According to Ly, the rise of cash-free payments in Da Nang can be attributed to the city’s early digital transformation and the fact that many customers of coastal restaurants and stores are young people and tourists.

Her coffee shop accepts more than 1,000 payment transactions via Viettel Money and other e-wallets per day.

Only a few clients make cash payments, she said, adding that these are primarily older people and travelers from East Asian countries.

Hoang Ha, the owner of a SUP rental store, said most of his customers prefer cashless payments.

Since his patrons are mainly travelers, they often use cashless methods for making deposits.

They often bring mobile phones and avoid taking wallets and other belongings to the beach, Ha added.

In addition to coastal establishments, other tourist destinations and even traditional markets in Da Nang have accepted digital payment services due to their convenience and safety.

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