Internet users in Vietnam can now enjoy their usual high speed connection as repairs to the Asia America Gateway (AAG) submarine cable system were completed after 20 days on Tuesday morning.
According to local Internet service providers, the cable system had been fixed at around 2:00 am and is now being buried back under the bottom of the ocean.
Internet connectivity is expected to be fully restored at 8:00 pm when the process is finished.
The AAG broke on August 2, allegedly caused by storm Nida, which entered the East Vietnam Sea before making landfall in southern China, according to sources with knowledge of the matter.
The cable system is a 20,000-kilometer-long submarine communications cable system, connecting Southeast Asia with the U.S. mainland across the Pacific Ocean via Guam and Hawaii.
Vietnam is connected to four international submarine Internet cable systems, namely the AAG, SMW3 (Southeast Asia - Middle East - Western Europe 3), TVH (Thailand-Vietnam-Hong Kong), and IA (Intra Asia).
But Internet traffic in Vietnam is greatly affected whenever the AAG cable ruptures, as the system has the largest capacity out of the four.
Since operating in November 2009, the AAG has encountered repeated problems, with the latest in late June 2016.
Internet service providers said they are too used to the AAG issues and all have back-up plans to ensure quality connection for users.
But complaints about slow access are continuing to flood social media in Vietnam.
This is the third time the AAG has encountered problems since this year.