A Taiwanese passenger has been fined VND4 million (US$172) for verbally attacking airport employees in Ho Chi Minh City after she was denied boarding for arriving nearly an hour late for her flight.
The Southern Airports Authority has recently levied the penalty on Juan Mei H., a 37-year-old woman from Taiwan, for hurling offensive words and gestures at employees of Tan Son Nhat International Airport.
Juan was slated to board the Vietjet flight VJ 844 from Ho Chi Minh City to Taipei, which was scheduled for take-off at 8:15 am on Sunday.
While passengers were asked to be present at the boarding gate at 7:35 am, the woman arrived there at 8:32 am.
As she was not allowed to board the aircraft, Juan started yelling and swearing at the airport staff members at the boarding gate.
The Taiwanese passenger was then asked to have her exit stamp canceled as per regulations.
After completing the procedure, Juan continued insulting a senior employee of the Saigon Ground Services JSC and a ground service supervisor of low-cost airline Vietjet.
The case was booked by security units at Tan Son Nhat and was later transferred to the Southern Airports Authority.
The authority stated that Juan’s behavior was an administrative violation in the field of civil aviation, punishable by a fine between VND3 million ($129) and VND5 million ($215), according to Government Decree No. 162.
As there were no aggravating and mitigating circumstances, the airports authority decided to impose a VND4 million fine upon Juan.