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Ho Chi Minh City airport prepares for peak travel season

Wednesday, December 18, 2019, 19:00 GMT+7
Ho Chi Minh City airport prepares for peak travel season
Passengers look at an information screen at Tan Son Nhat International Airport in Ho Chi Minh City. Photo: C. Trung / Tuoi Tre

Tan Son Nhat International Airport in Ho Chi Minh City has upgraded its kiosk check-in service, the number of departure gates, airport aprons, and the flight information display system for the peak travel season of Christmas, New Year and Lunar New Year holidays.

As Christmas is around the corner and New Year is just more than ten days away, the operators of Tan Son Nhat International Airport anticipate that 791,139 passengers will travel through the airdrome between December 20 and 26, a six-percent hike from the same period of 2018.

From December 27, 2019 to January 2, 2020, the number of flyers passing through the airport will be 831,000, up six percent year-on-year.

The number is set to climb yet again on the 2020 Lunar New Year, or Tet, which will fall on January 25, as a huge number of people are to rush back to their hometowns from big cities after one year studying or working away from home.

In preparation for this holiday travel season, national carrier Vietnam Airlines has installed ten more check-in kiosks and increased the number of automated check-in kiosks at departure halls in the airport terminals to 50.

The budget airline Jetstar Pacific also has plans for the same upgrade.

The airport has added a new boarding gate, lifting the total number to 21 boarding gates.

Likewise, the number of airport aprons is elevated from 72 lots in Tet 2019 to 86 in the 2020 Lunar New Year.

In July this year, Tan Son Nhat stopped making announcements such as final calls for boarding and flight status change, as well as paging specific passengers who are about to miss their flights, over the loudspeaker system.

The operators of the airport have since installed 18 55-inch and 43-inch screens and replaced 100 39-inch screens with 43-inch ones in both the international and domestic terminals.

Tan Son Nhat International Airport, one of Vietnam’s two busiest airports, is now overcrowded, with its passenger throughput in 2016 and 2017 totaling 32 million and more than 36 million, respectively, far exceeding its design capacity of 25 million passengers, according to the Vietnam News Agency.

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