Vietnam is in need of a national digital tourism map which features tourism resources, destinations, and service providers to support tourists as well as local tourism service providers.
The proposal on the digital map has been made and attracted the attention of local enterprises, but it has yet to be rolled out.
Nguyen Quoc Ky, chairman of Vietravel Holdings, a local travel firm, said the digital tourism map would meaningfully increase the competitiveness of Vietnam’s tourism sector and help sell more tours at higher prices.
Thailand has well-connected tourism systems, including travel, lodging, and transport services. Thus, their tour prices are stable and reasonable.
At a recent meeting to seek solutions for the local tourism development, Nguyen Huy Dung, Deputy Minister of Information and Communications, also suggested a digital tourism map for tourists as all travelers have a demand for information during their trips.
“In the short term, a professional national website and a national app is needed," Dung added.
“Technology is just a necessary requirement and easy to develop, while tourism data, content, and knowledge are essential conditions.”
However, the website and app should not replace localities’ tourism portals but should instead be linked with them and other apps to provide the most possible information to visitors.
The development of national-level digital tourism platforms will also facilitate state management and policymaking, as well as support enterprises in accessing markets and customers.
Despite reopening its doors to international tourists early, the number of international visitors to Vietnam has remained lower than expected.
The country hopes to serve 110 million tourist arrivals this year, including eight million foreign visitors and 102 million domestic travelers.
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