The administration in Phu Quoc, an island city off Kien Giang Province in southern Vietnam, has released rules on civilized behavior at tourist destinations in the city in a bid to create an ideal travel environment and attract more tourists.
The rules are aimed at directing the behavior and habits of those getting involved in tourism activities in Phu Quoc, including travelers, tourism service providers, and local residents.
In particular, the city urges local residents, travel companies, and tourism enterprises to exhibit proper, cordial, friendly, and responsible behavior.
They must not discriminate against, solicit, compel, or implore travelers to use their products or services.
They should instead take part in healthy competition and acknowledge tourists’ opinions and suggestions.
The Phu Quoc government has mandated that eateries, restaurants, and tourism businesses publicly disclose their product and service prices, emphasizing the importance of aligning the actual charges with the listed prices.
Tourists, tourism firms, and locals are required to adhere to the rules and guidelines at tourist sites, demonstrating respect for local culture and customs.
They should also protect the environment, ensure hygiene and social order, and preserve cultural and historical values at tourist attractions.
The authorities in Phu Quoc promote the involvement of tourists in supporting underprivileged communities in tourism activities.
Simultaneously, they prohibit the sale of endangered animals, counterfeit items, banned products, and goods of unclear origin.
Phu Quoc is currently an appealing destination for local and international visitors, according to Nguyen Vu Khac Huy, vice-chairman of the Kien Giang Tourism Association and director of Vina Phu Quoc Travel Co. Ltd..
The city’s tourism has recovered steadily as foreign travelers, specifically those from South Korea, Taiwan, China, France, and the U.S., have come to Phu Quoc in droves.
Therefore, the issuance of the civilized behavior rules is necessary to gain tourists’ trust and satisfaction, Huy noted.
He assured that local tourism enterprises are committed to adhering to the rules and exhibiting proper behavior to uphold Phu Quoc's positive image in the eyes of tourists.
In the year to date, Kien Giang Province has welcomed some 1.96 million travelers, including more than 215,200 international tourist arrivals, and earned VND5.2 trillion (US$211 million) in tourism revenue, according to the provincial Department of Tourism.
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