CapitaLand’s wholly-owned serviced residence business unit, The Ascott Limited (Ascott), has been conferred the Guide Award for Excellent Performance for its Somerset brand of serviced residences in Vietnam.

The Guide Award is given to providers of the best products and services for travellers, diners and shoppers in Vietnam. This is the 10th consecutive year that Ascott has won this award.

The Guide Award is presented by The Guide magazine, a leading Vietnamese travel and hospitality magazine. Winners of the annual Guide Award are first nominated by readers of The Guide magazine and subsequently selected by the executive board of the magazine in consultation with representatives from the Ministry of Culture, Sports and Tourism as well as experts from the travel, hospitality, food and beverage and retail sectors. Mr Graham Black, Ascott’s Country General Manager for Vietnam, said: “It is an honour to be recognised 10 years in a row by readers of The Guide magazine and industry experts to be the best serviced accommodation provider in Vietnam. At Ascott, we take pride in creating memorable stay experiences for our residents through our unique LIFE approach – providing a Local touch; respecting our guest’s Individuality; offering the Feeling of home; and Exceeding expectations. This award attests to our service excellence and affirms the strong brand reputation we have built up in Vietnam for nearly two decades.” Ascott is the largest international serviced residence owner-operator in Vietnam with more than 1,800 apartment units across 12 properties. In Hanoi, Ascott currently operates Somerset Grand Hanoi, Somerset Hoa Binh and Somerset West Lake. In Ho Chi Minh City, Ascott operates Somerset Chancellor Court, Somerset Ho Chi Minh City, Somerset Vista and Vista Residences. Ascott will be opening more properties in Vietnam. It will open Diamond Island Luxury Residences later this year and its first property in Hai Phong – Somerset Central TD Hai Phong City in 2014. In 2015, Ascott will open its first property in Danang – Somerset Danang Bay as well as Diamond Island Luxury Serviced Residences, and in 2016, the company will open Somerset West Central Hanoi.

Ideal for business executives who are relocating or travelling with their families, Somerset serviced residences offer well-appointed apartments ranging from studio to four-bedroom units and penthouses. The apartments feature spacious living room, fully-equipped kitchen and modern amenities such as washing machine, dryer, cable television, DVD player and complimentary Internet access, allowing residents to simply move in without having to worry about the hassles of moving into a new home. There are also recreational facilities such as swimming pools, tennis courts and playgrounds, 24-hour security and comprehensive services provided.

Besides Somerset serviced residences, Ascott manages two other brands of serviced residences globally. Its flagship Ascott The Residence offers top business executives discreet services in an exclusive environment. Its Citadines Apart’hotel caters to independent travellers who want quality accommodation and the flexibility to pay for the services they require. For more information, please visit www.the-ascott.com.