Residents across Nha Trang City, Khanh Hoa Province, Vietnam woke up to rancid, coffee-colored tap water on Wednesday morning.

The issue seemed to primarily affect those in Tan Lap, Vinh Hai, and Van Thang Wards, as well as Vinh Ngoc and Ngoc Hiep Communes, many of whom complained about the tainted water from provider Khanh Hoa Water Supply Company. 

Nguyen Anh Dung, a resident of Loc Tho Ward, told reporters that taps in his house began discharging contaminated water around 5:00 am on Wednesday. 

Cao Thi Ngoc Giau, a resident Vinh Hai Ward, also complained of a similar issue.  

“We weren’t able to cook or do personal hygiene this whole morning since the water turned black and smelly,” Giau said. 

Speaking on behalf of Khanh Hoa Water Supply Company, director Nguyen Van Dam cited a break in a water main on Nha Trang’s 23/10 Street as the cause of the issue. 

Technicians were mobilized to fix the issue at around 2:00 am that morning. 

“The pipe in this area is rusty and required a local water outage before the maintenance could be completed," Dam said.

"When we turned the water back on, it flushed the residue through the pipes, causing water to turn yellow and black.”

Since the pipe is a water main, the flush impacted many areas of the city, Dam added.

According to Dam, the water supply firm chose not to inform households since the incident transpired after midnight.

The firm has now completed the repair and normal running water has returned to area households.

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