The Asia Pacific Gateway (APG), one of the major submarine cable systems in Vietnam, encountered an error on Saturday, resulting in sluggish Internet speed of international service.
According to the cable’s management unit, the problem has affected Internet connections on the Intra-Asia (IA) cable system, which links to Singapore and Japan.
The underlying cause of the issue has not yet been identified; hence, neither the time needed to begin the repair nor the time required to restore APG's regular operation are known with certainty.
APG previously ran into a problem in last December that had not been fixed.
Additionally, the Asia America Gateway (AAG) undersea cables have issues as well, but they have not yet been thoroughly repaired.
These instances slow down Vietnamese users' access to international services through the Internet.
To lessen the impact of issues on Vietnamese users' access to the Internet, all carriers in Vietnam claimed to have put emergency preparations in place.
According to a telecom company representative, domestic communication and service connections are unaffected by the error, and only international connections are disrupted.
International connection in Vietnam relies on multiple submarine cable systems, namely the APG, AAG, IA, SMW3, and Asia-Africa-Europe 1 (AAE-1), according to the Vietnam Internet Association.
The APG, which runs about 10,400 kilometers underwater across the Pacific Ocean, connects Vietnam with mainland China, Hong Kong, Japan, South Korea, Malaysia, Taiwan, Thailand, and Singapore.
The AAG is a 20,000-kilometer submarine communications cable system connecting Southeast Asia with the U.S. mainland across the Pacific Ocean via Guam and Hawaii.
The IA, with a total length of 6,800 kilometers, links Internet users in Vietnam, Singapore, the Philippines, Hong Kong, and Japan.