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Jetstar issues apology amid backlash for Facebook post mocking Vietnam’s currency

Jetstar issues apology amid backlash for Facebook post mocking Vietnam’s currency

Saturday, January 13, 2024, 13:47 GMT+7
Jetstar issues apology amid backlash for Facebook post mocking Vietnam’s currency
Budget airline Jetstar aircrafts sit on the tarmac at Singapore's Changi Airport February 6, 2014. Photo: Reuters

Australian low-cost carrier Jetstar issued a public apology after facing criticism from internet users for a Facebook post on Wednesday that made light of Vietnam’s currency. 

“We have acknowledged a Facebook post on Wednesday in relation to Vietnam’s currency was inappropriate and should never have been posted which is why it was quickly deleted,” the airline wrote on its newsroom.

“Shortly after the post was removed, was apologised on Facebook and wish to sincerely apologise again for any offence caused.

“We have reviewed our process to ensure a similar error doesn’t happen again.”

Previously, the airline joked over the currency of Vietnam in a Facebook post, saying “Sorry but Vietnamese money being called dong is objectively funny.”

“And a million dong is $65 and I basically have $65 which means I’m a millionaire,” it said. 

A screenshot of an apology from Australian low-cost carrier Jetstar.
A screenshot of an apology from Australian low-cost carrier Jetstar.

Swiftly deleted, the post reached a significant portion of Jetstar's 782,000 Facebook followers, sparking widespread anger in the comments. 

“No more Vietnamese will fly with Jetstar. Racial hatred,” Daily Mail quoted a comment.

“I’ll never choose Jetstar until they issue an official apology to the Vietnamese people," another said.

Jetstar, a Melbourne-based low-cost airline and a subsidiary of Qantas, operates extensively domestically and internationally, primarily from Melbourne Airport.

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