Air travel often sees its fair share of passengers causing inconvenience by displaying rude and offensive behavior onboard, be it in Vietnam or elsewhere.
The question remains: Should one choose to remain silent or speak up when faced with such behavior?
Gia Han, a 30-year-old resident in Ho Chi Minh City, had to suffer two passengers during a flight from the southern city to Thua Thien - Hue Province in central Vietnam.
The couple, aged over 50, laid out food, which seemed to be vermicelli and fish sauce, on their table.
Although a flight attendant asked them not to eat dishes served with fish sauce on the plane, they continued eating, Han recalled.
Some passengers showed their displeasure but kept silent.
After the meal, the man put his legs onto an unoccupied seat next to him and snored.
Han expressed sympathy, understanding that he might snore due to an illness, but she could not tolerate him putting his legs on another seat.
Despite his disregard for the flight attendant's instructions, she chose not to confront him directly.
Bui Chi Hieu, a 40-year-old resident in Tan Binh District, Ho Chi Minh City, listed two groups who often make noise on flights: children and groups of family members or friends.
In the case of families with kids, he can sympathize with them as the narrow space on planes and changes in air pressure cause children to be uncomfortable and cry as a result, Hieu said.
Meanwhile, many groups of family members and friends tend to excitedly talk and laugh with each other, disregarding the comfort of those around them.
He recalled an incident when boarding a flight from Hanoi to Ho Chi Minh City, where a woman shouted at flight attendants for not permitting her to stow her luggage under her seat.
Despite the flight attendants’ explanation, the woman insisted that her luggage contained many valuable assets.
She kept scolding for five minutes, drowning out the voice of the two flight attendants.
She refused to put her luggage in the proper area until the captain came and said softly that he would invite airport security officials to work with her.
On another flight from Ho Chi Minh City to central Da Nang City, when the aircraft was about to land, a phone suddenly rang, and a man shouted “almost there" on the phone.
A flight attendant immediately rushed to him just to hear the passenger claim that he “forgot to turn off [the phone].”
Hieu observed a common scene where passengers hurriedly stand up, retrieve their luggage, and prepare to disembark as soon as the plane lands.
Many passengers get luggage disorderly as soon as the plane lands. Photo: Quan Nam |
During a flight from Ho Chi Minh City to Con Dao, an island district in neighboring Ba Ria - Vung Tau Province, Hieu observed a group of passengers who were seated apart from each other. Despite this, they loudly called out and chatted with their friends.
When the airplane window shades were allowed to be opened, they enthusiastically used their mobile phones to take photos of clouds, accompanied by jovial banter.
On another flight to Thailand, Hieu sat next to a foreigner. The foreign man was reading a Japanese comic and Hieu was wearing headphones to listen to music so that he could easily sleep when someone behind him pushed his seat.
When the plane was about to land, this person did not wait for it to completely stop but stood up to grab his luggage while pressing the foreigner’s hair.
Faced with such situations, Hieu said that he deliberately glanced at those exhibiting impolite behavior to express his displeasure.
He believed that if they were more observant, they could adjust their conduct.
If their behavior continued to disrupt others, he noted his intention to report their actions to flight attendants.
Hieu suggested that airlines should implement stricter measures to handle such passengers.
He proposed tasking a security officer on each flight specifically with addressing disruptive behavior that disturbs fellow passengers.
Hieu recommended that passengers causing disturbance on three separate occasions should face a one-year flight ban.
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