A total of 65 reports of GrabBike employees being assaulted by traditional motorbike taxi drivers have been recorded in Ho Chi Minh City this year, according to Grab Vietnam.
The GrabBike drivers involved in the reports were threatened and attacked by their conventional counterparts, said a representative from Grab Vietnam, a Vietnamese unit of Grab, a Singaporean-based technology company that offers a variety of ride-hailing services.
Out of the 65 reported cases, 18 took place at the Tan Son Nhat International Airport and 15 others occurred at An Suong Bus Station in Hoc Mon District.
Other assaults occurred near the Cong Quynh Roundabout and Pham Ngu Lao in District 1, Le Hong Phong Street in District 5, and others areas of the city, the representative elaborated.
Several cases were reported to local police while mangers of Grab Vietnam have asked local authorities to keep an eye on the situation.
The conflicts seem to arrive because GrabBike drivers attract more customers thanks to their cheap fare, forcing many traditional motorbike taxies out of business.
Over 20,000 technology-based motorbike taxi drivers, many of whom are university students, work for ride-hailing businesses, mainly Grab and Uber among others, in Ho Chi Minh City.
Thanks to a user-friendly interface, convenience, cheap fares, and attractive promotions, the services have rapidly become local residents’ first choice for transportation and a driving force behind the extinction of traditional drivers.
These transport applications charge their customers an average of VND12,000 (US$0.54) for the first two kilometers and approximately VND3,800 ($0.17) for each additional kilometer.
Meanwhile, conventional motorbike taxi passengers are often dealt a fare based on their experience and negotiation skills with the drivers.
While several traditional freelance drivers have decided to eliminate their competition with violence, others have established self-managed groups and unions to provide their clients with more professional services.