Authorities in Ba Dinh District, Hanoi have suspended Huong Muc frog hotpot restaurant as the diner served customers with leftover hotpot broth.

Two branches of the restaurant at 33 and 44 Chau Long Street in Truc Bach Ward, Ba Dinh District were suspended for signs of violations of food safety regulations, Nguyen Dan Huy, chairman of the People’s Committee of the ward, told Tuoi Tre (Youth) newspaper on Tuesday.

“We will check the restaurant’s food safety and hygiene and its customer serving process. If violations are detected, we will impose harsh penalties in line with the law,” Huy stressed.

Two eaters came to the restaurant to enjoy frog hotpot last Friday. However, they found abnormalities in the hotpot broth and supposed that employees of the restaurant gave them leftover hotpot broth from other customers.

They later shared the information on Facebook.

Upon receiving the news, Truc Bach authorities on Tuesday established a team to inspect two branches of the restaurant, viewed footage from CCTV cameras at the restaurant, and questioned its manager and some employees.

The case happened on the second floor of the branch at 33 Chau Long Street, the restaurant manager said, claiming that a female employee unintentionally served the two customers with the leftover hotpot broth.

The female employee explained that the restaurant was crowded with customers at the time and she carelessly checked the hotpot broth.

She was frightened of the customers’ complaint, so she did not report the case to the restaurant manager.

The restaurant later fired the female employee and contacted the two customers to directly offer them an apology and cover their healthcare costs.

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