A female bus attendant in Ho Chi Minh City was attacked on Tuesday after asking a passenger to turn down the music on his mobile phone.

Police in Ward 5 of Tan Binh District received a report from the 51-year-old victim, Luong Thi Ngoc Oanh, a resident of District 12.

Oanh works on bus route No. 65, a 16-kilometer route which runs between Ben Thanh Market in District 1 and An Suong Bus Station in outlying Hoc Mon District. 

According to Oanh, her attacker boarded the bus at around 8:15 am near the Eye Hospital of Ho Chi Minh City in District 3 and took a seat next to the driver.

The man then cranked up the volume on his mobile phone and began blasting music through the device’s speaker.

Oanh, the bus attendant for the route, asked the passenger to turn down the volume but the man got angry and began assaulting her, leaving her with a black eye. 

Other passengers attempted to intervene, she said.

Oanh asked the bus driver to keep the doors closed so her attacker would be trapped inside while she reported him to police, but the bus driver refused and the man fled.

She wound up reporting the incident to the chief of her bus route once she reached An Suong Bus Station. 

She also returned with her husband later that day to Ward 5 in Tan Binh District, the neighborhood where the assault took place, to report it to police officers. 

Le Hoan, deputy director of the municipal Management Center for Public Transport, told Tuoi Tre (Youth) newspaper that his agency had tasked Transport Cooperative 19/5, the organization which manages the bus route, with handling the case.

The cooperative was also told to check the bus’ surveillance camera to identify the attacker and work with law enforcement to trace the person.

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