There has been a substantial rise in the overall count of visitors assisted in Ho Chi Minh City in 2023 when compared to the corresponding period in 2022, according to statistical data provided by the Visitor Information and Support Center of Ho Chi Minh City (VISC).

As of the conclusion of November 2023, the center had assisted a cumulative total of 9,037 visitors, marking a notable increase of 119.13 percent compared to the same period in 2022, which recorded 4,124 visitors.

A significant portion of the visitors consisted of international individuals, comprising 93.3 percent of the total with 8,439 visits.

Australia, France, India, Japan, Malaysia, Singapore, Indonesia, Spain, China, Thailand, Bangladesh, the Netherlands, New Zealand, Middle Eastern nations, and the United States were the leading sources of such international tourists.

This proves that Ho Chi Minh City has garnered the interest of travelers from around the world, as evidenced by their increased need for tourism-related information and services.

An important information and support channel of the Ho Chi Minh City Department of Tourism is the 1022 Information Portal, extension number 8.

Based on data provided by the Ho Chi Minh City Department of Tourism, this hotline was the recipient of 321 inquiries in 2023 about transportation within the city, tourist destination information, and security concerns associated with tourism.

The dedicated staff at extension number 8 is available 24/7 to provide reliable advice on travel arrangements and proficient assistance in resolving issues.

This toll-free helpline has significantly contributed to the provision of precise information and timely assistance to visitors, thereby ensuring a secure and comfortable journey.

Furthermore, the Ho Chi Minh City tourism department enhances the information and assistance provided to visitors through the utilization of social media platforms.

Website visithcmc.vn, fan page Vibrant Ho Chi Minh City, fan page Du lịch Thành phố Hồ Chí Minh, respectively, offer comprehensive information regarding transportation, tourist services, tourism events, and famous destinations.

Utilizing these communication channels, visitors to the tourism department can easily access information, participate in discussions, and receive prompt assistance from the social media administration staff.

Expanding information and tourist support channels is also an important step in improving the quality of tourism services in Ho Chi Minh City.

Through well-structured information systems and expert guidance, tourists can effortlessly access information about annual tourism events, attractions, vacation activities, and other pertinent details.

All this has contributed to a better travel experience and greater visitor satisfaction in the city.

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