On the last days of August 2013, Mr Stephen John Alexander – General Manager of Hanoi Daewoo Hotel shared with Wheres & Whats page of Tuoi Tre News a few thing about hotel industry in Vietnam nowadays and his hotel with its plan to be developed.

“The high standard hotel market in Vietnam has been increasing over the past ten to fifteen year. More and more international companies have been attracted to the Vietnamese market not only for the ever demanding transient travelers but also to meet the needs of the increasing numbers of high end corporate travelers coming into Vietnam to invest and provide services to the Vietnamese people who are also becoming more demanding for good quality hotels and the facilities they provide.

Hanoi has been at the fore front of a boon in high standard hotels, first led by the Hanoi Daewoo Hotel many followed which has enriched the capital city and focused attention not only on the city of Hanoi but the country. Providing facilities and venues for meetings, promotions, government and corporate events, social events are also very popular in such hotels. The openings of new high quality hotels is ongoing as a testament to the economic standing of Hanoi, this has benefits on many levels for Hanoi, not the least employment and the raising of the bar for qualified hotel staff to work in these hotels.

Located in the diplomatic area overlooking Thu Le Lake, the complex comprises hotel, offices and apartments with exceptional outdoor areas of gardens and pool side areas. Ideally suited for events of any type from indoor gala dinners, high profile meetings, outdoor events around the swimming pool down to small meetings and even intimate dinners for two in our secluded gardens. Our hotel can boast welcoming many leaders of countries who have enjoyed their stay in Vietnam. Where celebrities from all walks of life have been welcomed by our highly trained, perceptive and discreet employees. We have over the years gained the reputation of offering the highest of service with attention to detail and our warm genuine welcome. This makes the difference and gives us the advantage.

We are planning many new initiatives to engage our customers and to excite them to visit us more frequently and inform their friends about the wonderful times can enjoy here. This will all be well presented on our web site which is going through a total revamp in line with our renovation plans. There will of course be the regular monthly Food and Beverage promotions and we plan to use our pool side areas to a greater extent. We plan on maintaining the targeted markets such as Japan, South Korea and European Union; attend international hospitality exhibitions and trade fairs to promote our hotel image to the world. We are constantly developing and training our staff especially the Sales & Marketing Team to outstanding 5 star standards. 

For the short term, our Lakeview Lounge on the top floor of the hotel has been re-launched where sublime sunsets can be viewed over Happy Hours, two for one drinks. We have recently opened our Bakery Shop at street level for easier access for our customers to purchase the freshest and finest breads and gateaux.”