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Airport shop cuts prices, diversifies menu

Airport shop cuts prices, diversifies menu

Friday, June 28, 2013, 11:36 GMT+7

Sasco shop, the service facility at Ho Chi Minh City’s Tan Son Nhat Airport that has been in the eye of a storm of criticism over the last few days for its expensive yet poor-quality food, has made some remarkable changes to its menu and prices.

On Thursday, Tuoi Tre returned to the facility to see if the company had done what its chief officer promised, after taking a number of complaints from passengers who had to pay triple the street prices to enjoy what they blasted as ‘the most terrible food’ from Sasco.

And the company had made changes.

The bread with fried sausage, which used to cost VND49,000, is now available at VND33,000 and is contained in a plastic box instead of being wrapped in a plastic bag. The price of the vermicelli dish was also slightly lower, down from VND49,000 to VND45,000 a bowl.

The breads are beautifully made, and will be warmed before being served to customers.

While the shop used to only serve undercooked instant noodles with several thin slices of beef meatball that fetched VND49,000 a bowl, this dish has been completely removed from the menu.

Instead, there is a wide range of dishes, from hu tieu nam vang, vermicelli with pork, chicken, and beef, to cooked rice with different types of meats.

Most of the food is served in clean, white ceramic bowls instead of the melamine eating utensils as before.

The facility’s kitchen has also been equipped with a new microwave oven, a grill oven, and four cookers used for keeping the broth warm.

Cao Huu Minh Nhut, director of the Sasco shopping mall, said the company held a meeting to improve things after talking with Tuoi Tre on Wednesday.

“We immediately implemented some changes to the service on Thursday,” he said.

Nhut said the Sasco facilities at the terminal now serve more than 30 types of fast food that are clean and carefully prepared.



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